Support that stays human
Every support email is read and answered by a human. No bots, no ticket mazes.
Write to karolisvalatka0@gmail.com and you will normally hear back within two business days.
Reporting a bug
To help fix things fast, please include:
- What you did, step by step, before the problem appeared.
- Your Mac model and macOS version (Apple menu → About This Mac).
- A screenshot of what you saw, if possible.
Clear answers
How much does it cost?
One purchase on the Mac App Store. No subscriptions, no in-app purchases, no ads. Buy once, own it.
Will it delete, move, or rename my files?
Never. Downloads Museum is strictly read-only. It has no delete button, no cleanup mode, and it never modifies, moves, or renames anything. The only thing it can do with a file is show it to you - via Quick Look or by revealing it in Finder. Any tidying afterwards is done by you, in Finder, on your terms.
Which folders can it look at?
Only folders you explicitly choose through the standard macOS folder dialog. The app is sandboxed by macOS: it physically cannot see anything you have not selected.
Does anything leave my Mac?
No. Scanning, exhibits, Quick Look previews, and the Yearbook Report are all generated entirely on your Mac. The app makes no network connections and has no account system.
What is the Yearbook Report?
A shareable summary card of your exhibition - heaviest artifact, oldest resident, duplicate holdings, and so on. You can copy it as text or export it as a PNG image saved to a location you pick. Sharing it is entirely up to you.
Why does the museum look empty for some folders?
If a folder has no notable artifacts - nothing huge, nothing ancient, no duplicates, no abandoned installers - the museum honestly reports there is nothing to exhibit. We call this state “Immaculate.” It is rare.
Does it work on external drives or network folders?
Yes, any folder you can select in the folder dialog can be exhibited. Very large folders simply take a little longer to catalogue.
Privacy policy
Downloads Museum collects nothing. No analytics, no trackers, no ads, no accounts, no network calls. Your files, file names, and statistics never leave your Mac.
| Route | What is used | Where it lives | Who can access it |
|---|---|---|---|
| Folder scan | File names, sizes, and dates of the folder you select | In memory on your Mac, only while the app is open. Nothing is stored or indexed. | Only you |
| Yearbook Report export | The summary card you choose to export | A PNG or text snippet saved where you choose | Only you, and anyone you share it with |
| App Store purchase | Standard purchase processing | Apple's systems | Apple, under Apple's privacy policy |
| Support email | Whatever you include in your message | You and the developer |
The app requests access only to folders you pick through the macOS folder dialog, and that access is read-only. It has no ability to write to, modify, or delete your files.
Children's privacy: the app collects no data from anyone, including children.
Changes: if this policy ever changes, the new version will be published on this page with a new effective date. Since the app makes no network connections, no change can silently affect data already on your Mac.
Effective date: 4 August 2026.
Terms of use
Downloads Museum is licensed under Apple's Standard End User License Agreement (EULA), supplemented by the following points:
- Purpose. Downloads Museum is an entertainment and folder-insight app. Its exhibits and reports are a playful, factual presentation of file metadata - not professional storage, backup, or data-management advice.
- Your files, your responsibility. The app never modifies your files. Any actions you take on your files afterwards (in Finder or elsewhere) are your own decisions and responsibility.
- Pricing. The app is a one-time purchase for the current major version. Substantial future major versions may be sold as separate purchases; version 1 stays yours forever.
- Accuracy. Exhibits are computed from file metadata (names, sizes, dates) as reported by macOS. Occasional oddities in that metadata may produce odd exhibits - that is part of the museum's charm, not a warranty claim.
- Independence. Downloads Museum is an independent product, not affiliated with or endorsed by Apple Inc.